Westlaw Download Malfunctioning (7/9/12) - Work Around / RESOLVED
Westlaw Campus Research is malfunctioning during the document download process (midway through downloading a PDF case or document, it is demanding a login/password).
Fondren Library does not have a login/password to provide - we are pursuing this problem with the publisher.
Until this is resolved, please note that you can successfully email the PDF documents to yourself.
We apologize for this inconvenience, and hope to have the problem resolved shortly.
UPDATE
Please note that the problem appears to have been related to Westlaw's required settings relating to pop-up blocking. Be sure to look at the instructions on the Library's Westlaw resource page re how to set your browser's pop-up management.
Please let us know if you believe you've followed these instructions and still are having problems.
Fondren Library does not have a login/password to provide - we are pursuing this problem with the publisher.
Until this is resolved, please note that you can successfully email the PDF documents to yourself.
We apologize for this inconvenience, and hope to have the problem resolved shortly.
UPDATE
Please note that the problem appears to have been related to Westlaw's required settings relating to pop-up blocking. Be sure to look at the instructions on the Library's Westlaw resource page re how to set your browser's pop-up management.
Please let us know if you believe you've followed these instructions and still are having problems.
posted by FondrenRefDesk at
7:23 PM
<< Home