IEEE Xplore loses our IP ranges, 8/1/07-?

IEEE has "lost" the new Rice IP ranges, reverting back to servicing only the old 128.42.*.* range. All university workstations and wireless on the new RiceNet2, can currently access these journals and conference proceedings only with proxy or VPN authentication.

The Library staff have been working on this problem with IEEE since early Wednesday, 1 August, and have grudging acknowledgement from IEEE that the problem is exclusively theirs. Due to their previously scheduled system maintenance (see previous DigiService Alert), IEEE technical support is resisting restoring our RiceNet2 (168.7.*.*) IP ranges at this time.

We continue to press them for immediate relief, but cannot warrant the problem will be resolved until Monday, August 6th (the date provided by IEEE).

We do apologize for the inconvenience caused by this publisher failure.