Friday, September 26, 2008

Linguistics Data Center website down, 9/28

This just in from the LDC:

"Please take note:

As a result of planned electrical maintenance, LDC's website will not be accessible on Sunday, September 28, 2008 from 7AM EST to approximately 3PM EST. We apologize for any inconvenience this will cause."

Wednesday, September 10, 2008

Gale reference and literature databases experiencing slow response, 9/10/2008

This just in from Gale:

"In the last 24 hours, you may have noticed some performance issues with the Gale Virtual Reference Library and/or our literature databases, such as Literature Resource Center or Books and Authors. We have isolated the issue and have begun to implement a solution for improving speed and access.

We expect to have this resolved quickly, and will keep you apprised of any new developments. In the meantime, thank you for your patience and your continued support of Gale.

Our sincere apologies for any inconveniences these disruptions may have caused you and your patrons."

Monday, September 08, 2008

APS Journals DOWN, 9/5/2008

The American Physical Society has 'lost' Fondren Library's IP ranges, and the campus community is therefor unable to access these journals.

We have contacted APS and are pressing for priority resolution of the problem - we hope to have the access restored today, but are reliant upon action by APS.

We apologize for the inconvenience.

Update, 9/10/08 - it appears that the problem has been resolved. Please be sure to send any problem reports to eresources@rice.edu, so that we may more quickly address any lingering issues with APS.