Oxford Online Products - Server Problems, 4/26/07

"Due to a server issue, some Oxford Online products are experiencing a technical problem which is preventing user access to certain databases.

The affected databases include Oxford Reference Online, Grove Music Online, Grove Art Online, Oxford Scholarship Online, New Oxford American Dictionary Online, International Law in the Domestic Courts, and the Digital Reference Shelf.

Please note that the OED Online, American National Biography Online, the African American Studies Center and Oceana Online titles have not been affected by this technical problem."

Update re: Access to Fondren electronic resources

Dear Rice faculty, staff, and students:

As Rice moves to the new network, Fondren Library realizes that there have been issues with access to electronic resources due to an additional IP address range that Rice falls into. For most people, there have been no issues with access to electronic resources so if you have been moved to the new network and haven't experienced any issues, you probably wont. However, for some, there have been access issues that have required you to use proxy or vpn when on campus.

Fondren Library would like the Rice community to know that we have been working with our publishers and vendors to have them include the new IP range. With over 60,000 titles, this has been a time consuming and 'at their mercy' task. Currently, we are about 98% verified with our publishers that the new IP range has been added. We are continuing to test access to the journals and contacting those publishers who have not complied with our request. We ask your patience in this temporary situation until we can get all publishers and resources verified. If you do encounter a problem with access to an electronic resource, please log a ticket (http://helpdesk.rice.edu/submit.html) as you normally would and we will address the issue. Please provide as much information as possible to assist us (i.e. resource, year, issue, error messages, etc.)

Thank you for your patience as we move forward to make our network better.

Sincerely,
Sara Lowman
Director of Fondren Library
and Interim University Librarian

Chronicle of Higher Education emailed to you

Academe Today, The Chronicle of Higher Education's daily e-mail report, is now available free, with no restrictions, as an added benefit to Fondren Library's campus site license to the Chronicle. Starting immediately, anyone at our institution can sign up for this popular e-mail newsletter, which summarizes the latest news in higher education and provides links to the complete news articles posted on The Chronicle's Web site every day.

The daily briefing also summarizes the news, career advice, and essays published in the current issue of The Chronicle's print edition and provides links to the full text of each week's issue on their Web site.

Signing up is simple. Here are instructions that anyone on campus can use:

* Go to https://chronicle.com/services/?slm to create a free Chronicle account, or log in if you already have an account.

* Choose the format in which you want to receive Academe Today--either HTML or plain text.

* Once you have confirmed your e-mail address, you'll receive your own copy of Academe Today the next weekday morning (Eastern Time).

When you sign up for Academe Today, you can also subscribe to other free Chronicle e-mail newsletters. A list of our e-mail newsletters is available at http://chronicle.com/help/emails/?slm

P.S. If you read Academe Today from home or any other remote location, you will be asked for a Chronicle user name and password when you click on any link in Academe Today. For remote access, you will need to log on to your VPN or proxy account before reading The Chronicle online.

Interlibrary Loan (ILLiad) software down, 4/26/07

Fondren Library's vendor, OCLC, will be moving our ILLiad to a new server on Thursday, 4/26/07 (this Thurs) starting at 7am our time. They anticipate that the move will be completed by 10am our time.

During that period, ILLiad will be completely inaccessible, both to staff and patrons.

This server migration is designed to improve poor response time we have been experiencing for the last several months. We apologize for any inconvenience this may cause.

Update: 9:43am - ILLiad functionality has been restored. Response time does seem significantly improved.

World Scientific journal server upgrades 4/18/07

"World Scientific will be upgrading our systems on April 18, 2007. You may experience intermittent disruption of service from our journals server at www.worldscinet.com."

World Scientific journal server upgrades 4/06/07

'World Scientific will be upgrading our systems on April 6, 2007. For the next few days, you may experience intermittent disruption of service from our journals server at www.worldscinet.com. We apologize for the inconvenience caused.'