APS journals OFFLINE

Fondren Library has been in contact with APS regarding the campus' inability to access fulltext of our journal subscriptions with them (e.g. Physical Review Letters).

They are aware of the problem - it is with their system and they hope to have access restored by late afternoon.

We apologize for the inconvenience.

Hurricane Sandy affecting Fondren Services

As many of our digital information providers have their servers in the area impacted by Hurricane Sandy, and so have no power, certain of Fondren Library's services may not operate well for the next several days.

We currently are aware of outages for:

• Syndetics service :  this is what includes the "A look inside" the book information (summaries, reviews, more detailed tables of contents)
• Books in Print
• SBRnet.

 

Proquest databases down, 9/29 9pm - 9/30 9am

 ProQuest® will be performing infrastructure maintenance on Saturday, September 29, 2012. A twelve (12) hour maintenance window will be required for this maintenance to install the latest enhancements to the ProQuest platform. The window will take place from Saturday, September 29, 2012, at 9pm to Sunday, September 30, 2012 at 9am.

The following products will be unavailable during these windows:

Products on the ProQuest platform
Products on ProQuest Congressional

Proquest databases down, 9/22/12 9pm- 9/23/12 9am

ProQuest® will be performing infrastructure maintenance on Saturday, September 22, 2012. A twelve (12) hour maintenance window will be required for this maintenance to install the latest enhancements to the ProQuest platform.

The window will take place from Saturday, September 22, 2012, at 9:00pm to Sunday, September 23, 2012 at 9:00am.

Artstor down Saturday night

ARTstor will be performing temporary scheduled maintenance on Saturday, September 15, 2012 between 9:00pm and 1:00am.

Fondren Library's proxy is malfunctioning, affecting on-campus and off-campus  access to digital resources.

Attempts to restart the proxy within the library's admon module have failed.  We have logged an urgent request with campus IT to manually restart this service.

We apologize for the inconvenience and hope to have this corrected shortly.

EBL ebooks maintenance, 9/16/2012

Please be aware that due to necessary server upgrades EBL has scheduled a 2 hour downtime period for the following time:

USA (Central):                 6:00pm – 8k:00pm Sunday September 16, 2012

Ebooks that have been downloaded to your personal device should be unaffected.

Wiley maintenance, 8/25 7am-9am

Due to essential site maintenance, access will be interrupted during the indicated date and time.  Access to all journals and digital books from the publisher will be interrupted.  We apologize for any inconvenience. 

Proquest databases offline 8/18-8/19

ProQuest® will be performing infrastructure maintenance on Saturday, August 18, 2012. A twelve (12) hour maintenance window will be required for this maintenance. The window will take place from Saturday, August 18, 2012, at 9:00pm to Sunday, August 19, 2012 at 9:00am.

The following products will be unavailable during these windows:

New and Legacy ProQuest platform products, ProQuest Historical Newspapers (traditional and graphical K12 interface), American Periodicals Series
Chadwyck-Healey products with domain names ending with chadwyck.com
Illumina products such as Technology Research Database, Illustrata: Natural Sciences, and Sociological Abstracts
Genealogy and local history products including African American Heritage, Ancestry Library Edition, HeritageQuest Online, Historic Map Works Library Edition, ProQuest Obituaries and Digital Sanborn Maps

We apologize for any inconvenience.

ScienceDirect & Scopus offline 8/18 & 8/19

ScienceDirect (Elsevier journals & reference books) and Scopus (indexing tool) are expected to be offline and unavailable for approximately 19 hours beginning Saturday, August 25th, 2012 for scheduled maintenance for a new release.

What are the changes you will see with this new release?

ScienceDirect:    Effortless access to relevant information thanks to a new design for journal article and book chapter pages as well as improved user experience for RSS feeds, image search, and other features.

Scopus:               Easy updates with Alerts Features functionality improvement.

The downtime is expected as follows:

Houston Time: 6:30 AM EDT Saturday, August 25th - 1:30 AM EDT, Sunday, August 26th

We apologize for any inconvenience!

BioOne maintenance, 7/22 AM

The BioOne website is scheduled for maintenance on Sunday, July 22 beginning at 9:00am (Houston time). During this process content and services on the site will be unavailable for up to four hours. Please accept our apologies for any inconvenience this may cause.

Westlaw Download Malfunctioning (7/9/12) - Work Around / RESOLVED

Westlaw Campus Research is malfunctioning during the document download process (midway through downloading a PDF case or document, it is demanding a login/password).

Fondren Library does not have a login/password to provide - we are pursuing this problem with the publisher.

Until this is resolved, please note that you can successfully email the PDF documents to yourself.

We apologize for this inconvenience, and hope to have the problem resolved shortly.

UPDATE
Please note that the problem appears to have been related to Westlaw's required settings relating to pop-up blocking.  Be sure to look at the instructions on the Library's Westlaw resource page re how to set your browser's pop-up management.

Please let us know if you believe you've followed these instructions and still are having problems.

Proquest database maintenance, 6/30/12

Proquest will be down for schedule maintenance during the folowing period:

 Saturday, June 30, 2012, at 9pm (Central) to Sunday, July 1, 2012 at 9am (Central)

This affects all 30 Proquest databases, including:

• ABI/Inform
• Ecology Abstracts
• GeoRef
• International Bibliography of Art
• International Index to Music Periodicals 
• PAIS
• Philosopher's Index
• PsycInfo
• Sociological Abstracts
• Wall Street Journal 

We apologize for any inconvenience.

Proquest DBs down, overnight 5/5-5/6

ProQuest®  will be performing infrastructure maintenance on Saturday, May 5, 2012. A twelve (12) hour maintenance window will be required for this maintenance. The window will take place from Saturday, May 5, 2012, at 9:00pm to Sunday, May 6, 2012 at 9:00am.

The following products will be unavailable during these windows:

* New and Legacy ProQuest platform products, ProQuest Historical Newspapers (traditional and graphical K12 interface), American Periodicals Series
* Chadwyck-Healey products with domain names ending with chadwyck.com
* Illumina products such as Technology Research Database, Illustrata: Natural Sciences, and * Sociological Abstracts
* Genealogy and local history products including Digital Sanborn Maps
* ProQuest online dissertation products [remember, Rice dissertations are available via the Rice Digital Scholarship Archive]

We apologize for any inconvenience ... but enjoy your Commencement weekend!

OneSearch & Ebsco databases down, 3/27/12 am

Our vendor Ebsco is having system-wide difficulties today.  This impacts:

• for some people:  Fondren Library's OneSearch (hint - use the Classic Catalog of the library's website for books, print journal titles, videos, etc. For articles please see one of the subject research guides, which may help you find a source for articles.)
• all of the EbscoHost databases.  This includes popular favorites such as Academic Source Complete, Business Source Complete, Art Index, Humanities International Complete, MLA International Bibliography, Avery Index, etc.

We hope the problem will soon be resolved.

Update: Ebsco has resolved their service issues, and all databases/search engines should now be working.  Our apologies for the inconvenience.

IEEExplore searches lost, 4/1/2012

On 1 April 2012 IEEE will release their new platform. While many new features will be added with this release, please note: Saved Searches and Search History will be deleted

All current saved searches and search history records will be DELETED with this release. We encourage users to copy and paste their saved searches into a document so they can recreate the search after launch. IEEE has communicated to all saved search alert holders about this change. Table of Contents alerts are not affected and will remain active.

New features incorporated into IEEE Xplore with this release include:

• Enhanced and more streamlined abstract page
• Enhanced browsing by title with the inclusion of refinements
• More prominent institutional branding
• New placement of sign-in links for personal accounts and institutional accounts
• New and improved IEEE personal account registration process
• New citation diagram
• And more

Learn more about the new features: See the new features web page: www.ieee.org/newieeexplore. Users can also sign up for live webinar training at www.ieee.org/go/training.
All training dates after 1 April 2012 will cover the new features of this release.